5 Questions To Ask When Hiring A Chimney Company

Homeowners often neglect chimneys and fireplaces. Dirty and poorly maintained chimneys are a safety hazard and the cause of many house fires. When you decide to get your chimney cleaned or repaired, there are a few questions you should ask yourself before hiring a company. Hiring a reputable Asheville Chimney Cleaning professional is highly suggested to perform a thorough evaluation.

1. Are They Certified And Insured?

Always make sure to ask for certificates. Professional chimney companies have certifications to prove their certifications. They must also have liability insurance just in case there are any damages sustained during cleaning or repairs. A chimney sweeping company that are insured and have certifications should be the only ones doing work to your property.

2. How Much Experience Do They Have?

The more experienced a chimney company is, the better. There are a lot of "fly by night" companies in this field. Always hire technicians who have spent a lot of time in the area and years of experience.  They tend to have a better-established reputation, and any service provider who has been in their field for a while has more trust among customers. 

3. Do They Inspect Before Quotation?

Any reputable and professional chimney company will perform a thorough inspection first. If a technician begins quoting figures without inspecting the extent of damage and repairs, they are only after the money. 

Watch out for companies that make assumptions. Before quoting a figure, a qualified and professional technician will first check the chimney, fireplace, flue, and other parts. 

4. Are They Friendly?

Chimneys are a part of the home, an intimate and personal part of your life. You want a company with technicians and managers who are friendly and relatable. People you can communicate with easily.

5. What Do Others Say About Them?

Reputation is everything. Find out about customer reviews and other feedback, whether positive or negative. Good companies will have good reviews. Check their web design to look for a portfolio as well

Take Care Of Your Chimney

Too many homeowners neglect their chimneys until it's necessary. A well-maintained chimney and fireplace are essential to home safety. Be proactive.